The Dark Side of Digitalization in Organizations

The Dark Side of Digitalization in Organizations examines the overlooked, unexpected, and sometimes counterproductive consequences of digitalization, rather than its positive outcomes. Developed with contributions from 37 academics from various universities and institutions, the book examines the impact of digitalization on organizations, employees, and society from an interdisciplinary perspective across 26 chapters. Each chapter is grounded in a strong theoretical framework, supporting literature, and practical recommendations. In addition to its academic contribution, the book serves as a guide for managers, policymakers, educators, and professionals. The book addresses topics such as the ethical and organizational challenges of artificial intelligence, digital surveillance, loss of privacy, cyberbullying, techno-racism, digital fatigue, presenteeism, algorithmic discrimination, digital oligarchy, digital leadership, remote work, digital disruption, dehumanization, cyberloafing, and the gender implications of digitalization. It also explores the challenges posed by digitalization in human resources, public administration, and healthcare. This book aims to raise awareness by revealing the opportunities and threats digitalization presents. Organizations and managers can develop more informed strategies by considering the risks posed by digitalization. They can implement digital transformation in a way that benefits all stakeholders. Employees will gain awareness of the potential negative impacts of digitalization on occupational safety, privacy, burnout, and work-life balance. This will allow employees to develop their digital skills and adapt to digitalization processes more consciously. Understanding the negative aspects of digitalization will enable readers to approach the transformations brought about by technology with an informed and critical perspective. Furthermore, analyzing the unexpected social and ethical consequences of digitalization can contribute to the development of sustainable technology policies. Therefore, the fact that digitalization brings threats as well as opportunities should not be overlooked. This book will raise awareness for managing the digital transformation process in a balanced way.